Questions EHR Data Can Answer

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Jessica Carey

Marketing Specialist, Exym

Sep 14, 2021

There is a treasure trove of information being stored in EHRs that can inform business and treatment decisions.

EHR analytics have been in the spotlight lately, and that’s a trend that probably won’t change. The information that behavioral health providers receive, create and store about clients is of enormous importance on an individual basis and can help guide decisions about treatment plans and progress.

The information gathered about clients through EHR software is also important on a larger level. The more data in these systems, the more valuable analytics that are pulled from the database. As providers gather information on all of their clients, that combined information gets more and more valuable. Mental health agencies of all sizes should consider the benefits of analyzing this information on a regular basis. 

There is a treasure trove of information being stored in EHRs that providers can use to inform business and treatment decisions. When they use EHR data analytics, they can manage the agency more effectively which leads to better client outcomes and a healthier business model.

Some questions that can be asked that EHRs should be able to answer are:

  • How many days after a service does it take for a note to be approved?
  • How long after a service is completed does it take to receive payments from a specific payer?
  • What is the average Length of Stay of Clients by Program, Location, Funding Source, or EBP?
  • What percentage of clients have or are currently experiencing homelessness?
  • Are the cultural needs of clients being met through staff diversity?
  • How impactful is staff turnover on reduced payments?
  • How impactful is staff turnover on client improvement?
  • What trends do we see in long term employees and the care they provide to clients?
  • How do clients improve over time within specific programs? Are some programs more impactful than others?
  • What is the general cost of providing services to clients based on primary diagnosis?
  • Are clients satisfied with the services they receive?
  • Which clients are less likely to have symptom reduction when telehealth services are provided? Is it age based, diagnosis based, living arrangement based?
  • How do referral rates change throughout the year?

All EHRs should be able to answer all of these questions, but unfortunately not all of them have that capability. Exym can answer these questions and much more in the Exym Analytics module. Exym’s Analytics integration delivers industry-leading visualization capabilities that are fully integrated with your client data. Exym Analytics helps agencies make data-driven decisions and build their own dashboards and reports for the information that is most meaningful to them.

Let’s help the organizations our communities depend on.